Frequently asked questions
My Hunkemöller
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How long are my Passion Points valid for?
Passion Points are valid for 1 year. To know the amount of Passion Points you currently h...
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Data Privacy related questions.
Hunkemöller International B.V. is committed to protecting your personal data. It’s your ...
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How can I create an account?
To create your personal account, click on “My Hunkemöller” at the top of the page....
Shipping & Delivery
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How do I order something on Hunkemoller.com?
It is very easy to order items on Hunkemoller.com. You add the items you want to your ...
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How will my order be delivered?
You will receive your order within 4-5 working days. Your order will be delivered by one of ...
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What if I am not at home when my order is delivered?
If you are not at home when your order is delivered, the postman will leave a ...
Returns & Refunds
Service & Contact
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Data Privacy related questions.
Hunkemöller International B.V. is committed to protecting your personal data. It’s your ...
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How can I contact the Customer Service department?
The Customer Service department is open Mondays to Fridays from 9 am to 5 ...
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I have a complaint, who should I contact?
If you are not happy with a product or our service, we would like to know. You can use th...