How can we help you?

Service & Contact

I have a complaint, who should I contact?

If you are not happy with a product or our service, we would like to know.

If you are in the US please use contact form Service.Global-e.
If you are in other country please use contact form contact form

Accessibility Statement

Hunkemöller is committed to making its digital platforms accessible and inclusive for all users, in line with the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We are continuously working to improve the accessibility and usability of our websites and mobile applications. As part of this effort, we are collaborating with external experts to monitor, assess, and enhance our digital experience across markets.

Accessibility is a process of ongoing improvement, and while we aim to meet or exceed applicable standards, certain areas may still be in development as part of our broader compliance roadmap. This includes reviewing and updating content, navigation, and interactive features to ensure they are accessible to all.

User Feedback
We welcome feedback on the accessibility of our platforms. If you encounter any issues or have suggestions, please contact us via our contact form.


We will aim to respond within 5 business days and address reported issues in line with our development timelines.

This statement was last updated on 23.06.2025.

Legal guarantee?

When purchasing items in the Hunkemöller webshop, the legal warranty applies. Legal warranty means that the article must do what you can reasonably expect as a consumer. There is no legal term attached to this warranty because it differs per article what you can expect as a consumer.

How can I determine the right size and fit?

Bra sizes are based on two values: a number representing your band size (measured around your body just under your breasts), and a letter representing your cup size (size (determined by calculating the difference between the size measured over your breasts and your band size). Learn how to determine your correct bra size.

What is the best way to wash my items?

Always wash new items before wearing. Red and dark items should be washed separately.

Go to our washing instructions page for more information.