How can we help you?
Payment, Voucher & Promotions
Are there conditions attached to using a online discount or voucher?
A discount code can be used once only. After it has been used, it is no longer valid. Discount codes are only valid for orders placed through Hunkemoller.com. You cannot exchange a voucher for cash or apply a voucher to an order that has been placed already.
Price information at Hunkemöller.com
Where can I find more information about my Passion Points and shopcredit?
Where can I find my invoice?
You will receive an invoice with your order and it will be attached to your shipment email. On your “My Hunkemöller” page you can view all your orders by clicking on “Order History".
What is a Hunkemöller gift card?
Where can I redeem my Membercard credits?
Where can I find the promotions and discounts on the website?
Here you can find our actual promotions.
How can I use my discount code or voucher?
You can redeem your discount code or voucher in your shopping basket. Fill in your code and click on “Add promo/voucher code".
Is it safe to shop on Hunkemoller.com?
Shopping on Hunkemoller.com is very safe. We use the secure SSL method for browser traffic. This means that your personal information is encrypted and cannot be read by third parties.
How long does it take to process my payment?
Can I redeem my Passion Points Shoppingcredit with my online order?
How is the return amount determined if I return my online order and I have used my Passion Points shoppingcredit with my order?
For each item you return, the amount is proportionately transferred back to your (digital) member card. It can take a few days until this happens.
How can I pay on Hunkemoller.com?
The following payment methods are available on Hunkemoller.com:
1.Credit card. We accept Mastercard, Visa and American Express.
2.Paypal and Paypal Express.
3. Apple Pay
4. Klarna Pay in 3 installments
5. Amazon Pay