How can I create an account for MyHunkemöller?

Currently you cannot create an account for the My Hunkemöller loyalty program. This program is not applicable for this website. You can create a regular account on the Hunkemöller website. To create an account, you click on the bar in the top at 'log in' to go to the registration page. Do you not yet have an account? Under the header 'I am new' please fill in all the requested fields and accept the conditions. Pay attention: you will receive an e-mail to confirm your registration. When you click on the link in the e-mail, you are confirming your account.

What is My Hunkemöller?

Currently you cannot create an account for the My Hunkemöller loyalty program. This program is not applicable for this website. You can create a regular account on the Hunkemöller website. To create an account, you click on the bar in the top at 'log in' to go to the registration page. Do you not yet have an account? Under the header 'I am new' please fill in all the requested fields and accept the conditions. Pay attention: you will receive an e-mail to confirm your registration. When you click on the link in the e-mail, you are confirming your account.

How do I order something on hunkemoller.com?

It is very easy to order items on Hunkemoller.com. You add the items you want to your shopping bag. You then proceed to the check out page. If you have a Hunkemöller account, you can log in with your e-mail address. If you don’t have an account yet, create an account or order using the “guest checkout” option.

Can I also use My Hunkemoller Member Account in other countries?

Yes, you can use your Membercard in other countries and by logging on to your Member account on the websites and apps. You can earn Passion Points and use shop credit and vouchers in shops in other countries and on the associated websites and apps of these countries. Check our store finder to see which countries Hunkemöller operates in. The advantages per level are the same.

I can't log in to my account, what can I do?

If you have trouble logging in, first check if you entered the correct email address. If you receive the message “Log in failed”, you may not have any account yet.

If you have forgotten your password, click on “Password forgotten?'' to receive your new password by email. Please note that receiving our promotional emails doesn’t necessarily means that you are a Member and have an account.

Will I get my voucher back if I return part/all of my order and what will happen to the Passion Points I redeemed to claim this voucher?

When you return your order in full in one or multiple parts, the vouchers used will be added back to your Member account as soon as the entire order has been returned. Any Passion Points that were redeemed for these vouchers will also be added back to your Member account.

If you do not return the whole order but just one or more items in the order, the vouchers used in your purchased will not be added back to your Member account. Any Passion Points redeemed for these vouchers will not be added back to your Member account.

Vouchers for gifts, services, prize competitions, invitations to events or free delivery will never be added back to your Member account after a full or partial return.