After receipt of the product you have a reflection period of 30 days to decide whether you want to revoke / rescind* the agreement. During this period you can examine, consider and/or fit the product as you are also accustomed to in a shop.

As soon as you indicate that you want to rely on your right of withdrawal, you must return your order to us within 14 days.

You can use Right of withdrawal form. However, you are not required to use the model form, because the right of withdrawal also applies without the form.
After the rescission you still have 14 days to return the product**.

Your potential payment obligation does not expire as a result of the reliance on the right of withdrawal. You still need to pay within the imposed time limit.
As soon as possible, however within 14 days after the rescission, the value of the returned products is refunded in the same manner as your original payment. If you return a part of the order then you are only refunded that part. 
If we do not receive your parcel within 14 days after rescission then we can only process the refund if you are in possession of a certificate of posting that demonstrates that you sent the return within these 14 days after rescission.
The reliance on your right of withdrawal is, however, not the same as a regular return. At Hunkemoller we offer the possibility of returns up to 30 days after purchase via our regular returns process.

* Withdrawal: Products must (where reasonably possible) be undamaged.  
** Excluded from returns: products that are not suitable to be returned due to reasons of health protection or hygiene and of which the seal has been broken after delivery, or products that are clearly meant for a specific person.

What are the return costs?
Return via an UPS Service Point (1,95 €):
The return costs of 1,95 € will be settled per order, and will be deducted from the value of the returned items.